Under Regulation in force, the Customer has the legal right to notify in written DESIGN YOUR CORNER of His wish to cancel the Order without penalty or without justification, within ten (10) working days of receiving the Products. The Customer has to make sure He returns the Products within 10 working days of delivery; otherwise DESIGN YOUR CORNER may be entitled to refuse the return.
Also, as defined in article 7, paragraph 1 of Ordinance 130/2000, the Customer is entitled to cancel the current “Terms and Conditions” within 10 working days of receipt of Product / goods, without penalty and without giving any reason. In this case, the direct cost of returning the Products will fall, the Customer.
In order to process the return as fast as possible and most convenient for you, please contact us by e-mail at email@example.com.
Any goods returned without prior notice and accordance by DESIGN YOUR CORNER will not be accepted.
Any goods must be returned in the same condition in which it was delivered (in their original packaging with all labels intact and accompanying documents); otherwise, DESIGN YOUR CORNER reserves the right to refuse the return.
Indeed, with regard to Ordinance 130/2000, article 10, paragraph c, DESIGN YOUR CORNER reserves the rights to refuse the return of goods which cannot be returned because of their nature, are liable to deteriorate or to be outdated quickly, such as breakable items. In any case, Customers will be told about the Products involved.
The Customer returning a Product within the period of 10 working days will be refunded the full amount of the Product within (30) days from the Order cancellation. Refunds are generally made by bank transfer so DESIGN YOUR CORNER may need the Customer’s bank details.
Value of additional services including, but not limited to shipping costs, paid by the client, will not be reimbursed.
Where items are too large or voluminous, we reserve the right to organize the return by a specialist carrier, who will contact the Customer to pick up the good. The cost of returning the product(s) will be your responsibility and you must insure the transit of the products. If the goods are returned damaged, no refund will be issued.